Get Summarized Interaction Info

{
    "success": true,
    "message": "Interaction info fetched successfully",
    "payload": {
        "id": 12345,
        "contact_id": 987,
        "call_recording_url": "https://recordings.s3.amazonaws.com/outlet-50/rec-12345.mp3",
        "direction": "user_initiated",
        "interaction_start_time": "2023-10-27 10:00:05",
        "interaction_end_time": "2023-10-27 10:05:20",
        "interaction_scheduled_time": "",
        "average_latency": 450.75,
        "status": "completed",
        "modality": "voice",
        "interaction_summary": {
            "resolution_required": false,
            "final_status": "Appointment Booked"
        },
        "transcript": [
            {
                "role": "user",
                "content": "Hi, I'd like to book an appointment."
            },
            {
                "role": "assistant",
                "content": "Of course, I can help with that. When are you looking to book?"
            }
        ],
        "post_interaction_entities": {
            "appointment_date": "2023-11-05",
            "appointment_time": "14:30"
        },
        "pre_interaction_variables": {
            "source_campaign": "fall_promo_2023",
            "user_segment": "returning_customer"
        },
        "customer_details": {
            "customer_id": 987,
            "customer_phone_number": "+15551234567",
            "customer_name": "Jane Doe"
        }
    }
}